The Wrap: Klook and Dream Cruises integrate APIs globally, weak September for Asia Pacific airlines, and more … – WIT – Web In Travel

THE Wrap is a round-up of news in the travel and technology industries, and  updates on how businesses in these sectors are resetting as they prepare for post-pandemic travel.
Klook and Dream Cruises synchronise their multi-market APIs
Travel and leisure booking platform Klook and Dream Cruises have strengthened their partnership with the integration of their APIs globally.
Announcing this in a statement, both companies said the synchronisation would enable them “to capture additional consumer demand in a post-pandemic environment in a more seamless and efficient manner”.
With the API integration customers can the “best rates with instant booking confirmation,” added the statement.
Additional benefits include improved efficiency from back and forth price communications, quicker and more accurate pricing management, access for customers to Dream Cruises worldwide cruise routes when borders reopen.
The synchronisation kickstarts in Singapore and Hong Kong, as there is strong domestic demand in these two markets
Sarah Wan, Klook’s general manager, Singapore, said the multi-market API integration with Dream Cruises would “provide a seamless, real-time booking experience for the modern day consumer in a post-pandemic world. Additionally, this partnership will enable us to deepen our roots and scale internationally as cross border travel gradually returns.”
Added Michael Goh, president of Dream Cruise: “We are proud to be the first cruise liner to partner Klook on this API integration to deliver a more seamless and efficient booking experience for our customers, enhancing the overall customer journey with real-time information.
“From a business point of view this partnership will enable our systems and platforms to connect and share data simultaneously, which in turn increase productivity, connectivity, collaboration, as well as grow sales opportunities.”
Klook and Dream Cruises recently collaborated on the Dream Comedy Cruise. The show featured Singaporean comedians –  Gurmit Singh, Fakkah Fuzz, and Rishi Budhrani.
Both companies stated they would continue to innovate and provide unique experiences to consumers in 2022.
Weak passenger demand trend continues for APAC airlines in September
September was another month of “severe weakness” in international air passenger demand for airlines in Asia Pacific, revealed the Association of Asia Pacific Airlines (AAPA) when releasing the preliminary results.
For the month reviewed, the region’s airlines carried a combined total of 1.2 million international passengers, representing just 4.1% of the 30 million recorded in the same month of 2019.
The international passenger load factor averaged 33%, while available seat capacity was 13.9% of pre-pandemic levels.
In contrast, international air cargo markets continued to strengthen on the back of growth in demand, amid ongoing recovery in the global economy, strong consumer and business sentiment continued to boost trade activity.
“Prolonged congestion at major shipping ports and associated global supply chain disruptions have also led to businesses turning to air cargo to speed up deliveries,” AAPA stated.
APAC airlines saw a 23.3% year-on-year growth in international air cargo demand as measured in freight tonne kilometres (FTK) in September.
“The severe weakness in international passenger numbers seen since the onset of the pandemic reflect the border restrictions enforced by governments across the region,” commented AAPA director general Subhas Menon on the results.
“Nevertheless, as vaccination rates increase more governments are moving away from zero-Covid approaches towards a risk-managed approach in favour of relaxation of border restrictions for vaccinated travellers. This is a welcome step towards the recovery of air travel.”
Menon pointed out that the increase in ticket bookings in markets where barriers to travel have been lowered reflects strong travel confidence.”
He, however, opined that for air passenger recovery to gain momentum, “inconsistent health and border measures need to be replaced with harmonised or mutually-recognised protocols that will remove much complexity and confusion for the travelling public.”
Menon urged more governments to collaborate across borders “in adopting an objective risk-based approach in line with WHO and ICAO guidelines to restore global air travel mobility.”
ResNet World adopts D-EDGE’s CRS for its hotels
Dubai-based ResNet World has switched to D-EDGE’s suite of solutions for its 600 independent hotels and groups to develop their sales s and support their expansion.
ResNetWorld is a customer service-driven CRS company providing online marketing and e-distribution services to partner hotels in MENA, Oceana, Europe and America.
With the partnership, ResNetWorld’s network of hotels migrates to D-EDGE’s CRS, and will benefit from MediaGenius, the first multi digital media platform dedicated to hoteliers, said D-EDGE Hospitality Solutions in a statement.
On the choice of D-EDGE, co-founder of ResNet World Shane Mansell, explained: “At ResNet World we know what independent hotels are looking for in our markets. They need technology that is flexible, reliable and makes their lives easier and they need great support and a fair price point from their CRS partner.”
The partnership would also provide the tools and technology to grow the company and help hoteliers manage their properties, he added.
Heinrich Kessler, D-EDGE chief commercial officer, said through the partnership the company would “gain expertise with ResNet and we plan to build on their knowledge and offerings such as GDS audits or professional rate loading for the benefit of our other hotel clients.”
The collaboration with ResNet World also boosts D-EDGE’s presence in the Middle East and India.
Featured image credit: putilich/Getty Images

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