How Self-Service Applications Are Changing Customer Behavior –

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Date: November 30, 2021 | Time: 2 pm ET | Duration: 60 minutes
In a world where self-service technology plays a vital role in everyday life, it is crucial to understand the changing needs in customers’ demands. Many retailers have implemented Artificial Intelligence and data analytics solutions to their technology to increase customer satisfaction, achieve higher retention, and improve customer acquisition. Self-service technology equipped with AI and data analytics can help retailers add value to their business as they have been the driving force behind the growth in the retail industry.
In this webinar you will learn:
• How self-service technology can help your business provide relevant and positive experiences for your customers.
• How AI and data analytics are transforming the retail industry.
• How self-service is changing the future of technology.
Michael is an AI ecosystem partner manager and retail solutions specialist at Advantech, a global leader in the fields of IoT intelligent systems and embedded platform. He has spent over 10 years of his career in project management delivering finance, supply chain, product life cycle management, software, and hardware solutions. Michael’s broad experience is becoming increasingly valuable as his role shifts focus on the retail space, especially in the deployment of integrated artificial intelligence hardware and software solutions.

Nathan spearheads business development throughout Western North America for the market leading visual A.I. platform named Vaidio. Nathan’s career in technology started over a decade ago where his team was recognized as Hewlett Packard’s Top Tech Realtors- as one of the Top 10 Technologically Advanced Agents in the US. His passion for using bleeding edge technologies led Nathan into Silicon Valley where he went on to work with Computer Vision Firms and ultimately to IronYun.

Sarah is the Product Manager managing industrial-grade POS and Box PC in Advantech, one of the largest computer hardware solution providers and manufacturers established in 1983. Sarah manages the POS and Box PC hardware solutions in vertical markets of restaurants, hospitality, retail, public space, and entertainment.

Advantech offers customizable kiosks, kiosk components, digital signage, and emenu solutions for retail, quick-service restaurants, hospitality and more.
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